FAQs

How can I buy a collector's book?

You just have to go to the specific product sheet, select the language (Spanish / English) and click the Add to Cart button. Automatically you will be redirected to the checkout page where you can complete the form and select your payment method.

If you select your PayPal or Stripe payment method, you will be redirected to the secured payment gateway to verify the payment there, and then you will be redirected back to our page with the order completed.

You will receive in your email an order confirmation, and we will get to work to get you the copy that you have purchased.

How long will it take to receive the order?

The estimated delivery times for the peninsula are between 3 and 4 days, for the Canary Islands and the Balearic Islands between 3 and 5, shipments within the European Union between 4 and 7, other areas between 7 and 13 days.

How can I reserve a copy for when there is stock?

The reservation can be made through the product sheet, completing the order to the end. When you select the product to reserve you will be informed of the estimated period in which you will receive the order. This will depend on the number of requests and forecast of Verbalus Mater.

You can also get in touch through our email [email protected] or in the +34 625 768 035 to request information on models and deadlines.

Is it safe to buy at Verbalus Mater?

It's totally safe. We use a secured payment platform where the transaction is completed in the official destination entity and we do not save the card.

If you wish, we also have cash on delivery, with which you would pay it upon receipt of the order to the shipping provider.

What purchase guarantees are there at Verbalus Mater?

Our main commitment is customer satisfaction and therefore we have a hotline in order to solve the doubts that may arise.

All our orders are shipped protected and certified to the purchase holder.

In addition to this, all our online transactions are 100% Safe, since both the PayPal gateway and card payment through Stripe are completed in the corresponding official services.

And in case of incident we will try to solve it as quickly as possible always in a personal way.

How can I pay for my purchase?

We have different payment methods for you to choose the one that best suits your needs.

We accept payment by card by Stripe, secure payment gateway PayPal, deferred payment by Bizum and Wire transfer and payment Against Refund in which it is paid upon receipt of the order at home.