Terms and Conditions
1. IDENTIFICATION OF THE OWNER
In compliance with the Law 34/2002, from 11 of July, of Information Society Services and Electronic Commerce (LSSI-CE), Users are informed of the following data:
Holder: José Luis Torres Arévalo – Verbalus Mater
NIF: 73585926w
Home: C / Jalance 5 pta 3
Email: info@verbalusmater.com
Website: https://verbalusmater.com
The use of this website attributes the status of user and implies full acceptance of these conditions..
2. OBJECT
These conditions regulate the acquisition of products offered through the Verbalus Mater website., specialized in the creation, edition, sale and distribution of handmade books, Special editions, Grimoires, notebooks and other related products.
3. PRODUCT AVAILABILITY
All orders are subject to availability.
Due to the artisanal nature of many of the products sold, There may be minimal variations with respect to the images shown on the website., without this implying a lack of conformity.
In the event of sudden unavailability of a product already purchased, The client will be informed as soon as possible and will be able to choose between:
Full refund of the amount paid.
Replacement with an equivalent product.
The wait until new availability.
4. PRICES
All prices shown on the website are expressed in euros (€).
Prices include legally applicable taxes unless expressly stated otherwise..
Shipping costs will be shown itemized before completing the purchase..
Verbalus Mater reserves the right to modify prices at any time, without affecting orders already confirmed.
5. PURCHASE PROCEDURE
To make a purchase, the user must:
Select the desired products.
Add them to cart.
Complete billing and shipping information.
Select payment method.
Confirm the order.
Confirmation of the order implies full acceptance of these conditions.
Once the order is placed, the customer will receive a confirmation by email.
6. PAYMENT FORMS
The payment methods available on the platform at all times will be accepted., may include:
bank card.
PayPal.
Wire transfer.
Other methods enabled by the store.
Payments are made through secure third-party platforms. Verbalus Mater does not store complete bank card data.
7. SHIPPING AND DELIVERY TIMES
Orders will be prepared and shipped within the deadlines indicated in the details of each product..
Delivery times are estimates and may be affected by:
Artisanal manufacturing processes.
Logistical delays.
Holidays or extraordinary circumstances.
Verbalus Mater will not be responsible for delays attributable exclusively to the transport company.
8. RIGHT OF WITHDRAWAL
In accordance with the Royal Legislative Decree 1/2007, The consumer has a period of 14 calendar days from receipt of the product to exercise your right of withdrawal.
Nevertheless, The following are excluded from the right of withdrawal:
Customized products or products made according to customer specifications.
Products expressly made to order.
Items that, by its nature, have been modified or personalized.
To exercise this right you must communicate by email indicating the order number.
Return costs will be borne by the customer except for errors attributable to Verbalus Mater..
9. RETURNS AND DEFECTIVE PRODUCTS
If the product received has manufacturing defects or damage resulting from transportation, The client must communicate it within a maximum period of 48 hours from receipt.
Verbalus Mater will proceed, as appropriate, a:
Replace the product.
repair it.
Refund the amount paid.
10. LEGAL GUARANTEE
All products sold have guarantees recognized by current Spanish legislation..
The warranty will not cover damage resulting from:
Misuse.
Improper handling.
Normal wear and tear.
11. INTELLECTUAL PROPERTY
All contents of the website, including texts, images, designs, logos, Photographs, videos and graphic elements, are owned by Verbalus Mater or its legitimate owners.
Reproduction is prohibited, distribution or exploitation without prior written authorization.
12. RESPONSIBILITY
Verbalus Mater will not be responsible for:
Temporary service interruptions.
Errors arising from causes beyond their control.
Damage caused by improper use of the website.
The maximum liability derived from any purchase will not exceed the amount actually paid by the customer..
13. DATA PROTECTION
The personal data provided will be processed in accordance with the Regulation (EU) 2016/679 (GDPR), the Organic Law 3/2018 (LOPDGDD) and the applicable regulations.
Complete information on data processing can be found in the Privacy Policy.
14. LITIGATION RESOLUTION
The European Commission makes available to consumers a platform for extrajudicial online dispute resolution:
https://ec.europa.eu/consumers/odr
15. APPLICABLE LAW AND JURISDICTION
These conditions will be governed by Spanish legislation.
Any controversy that may arise from the interpretation or execution of these conditions will be submitted to the Courts and Tribunals that are competent in accordance with the consumer and user protection regulations..
